We built this for Integra Partners
This isn't a slide deck. It's a working AI agent that handles prior authorizations, provider credentialing, member benefits, claims, and real support questions from health plans and providers managing 20M+ covered lives. Try it.
Try the chat agent
Ask about prior authorizations, provider credentialing, member benefits, claims submission, or anything a health plan or provider might need help with.
In production, the widget's appearance and behavior are fully customizable to match your brand.
Try the voice agent
Same AI, same knowledge -- just over the phone. Call to experience what your providers and members would hear.
(318) 724-8374US number • Available 24/7
In production, voice connects to a number of your choice with custom hold music and routing.
What Lorikeet can deliver for Integra Partners
Built around real DMEPOS scenarios -- prior authorizations, provider networks, member benefits, and the questions health plans actually ask.
All channels
Same AI brain across chat, voice, email, and SMS. Providers and members get consistent answers whether they're asking about authorizations, benefits, or claims.
24/7 availability
Providers and members need answers outside business hours. Lorikeet handles authorization status checks, benefit inquiries, and claims questions any time.
HIPAA-aware compliance
Safety controls enforce HIPAA boundaries, prevent unauthorized information disclosure, and ensure every interaction meets NCQA-accredited standards.
Deep DMEPOS knowledge
Prior authorization requirements, DME coverage criteria, provider credentialing processes, claims submission workflows -- all instantly available to the AI.
Multi-stakeholder design
Speaks the language of health plans, DME providers, and members alike. Whether it's checking authorization status or navigating benefit coverage, the AI understands the context.
Seamless handoffs
When a conversation needs a human, Lorikeet transfers full context so the provider or member never has to repeat themselves.
How we built this for you
This demo was built from scratch for Integra Partners. Real logic for real DMEPOS scenarios.
Mapped your scenarios
Prior authorizations, provider credentialing, member benefits, claims processing, health plan partnerships, and equipment coverage -- all handled with dedicated support logic.
Added your knowledge
DMEPOS coverage criteria, authorization workflows, provider network requirements, claims submission processes, NCQA standards -- all instantly available to the AI.
Set the guardrails
No unauthorized health information disclosure. HIPAA-aware boundaries. Compliance-first responses. Every interaction stays accurate and within your policies.
Ready for integrations
Chat and voice are working right now. Ready to connect to your authorization systems, provider portals, claims platforms, and member databases.
Ready to add the world's best CX AI?
Connected to your actual DMEPOS data. Handling real support volume from providers, members, and health plan partners across the country. This sandbox is just the start.
Finish Setting Up Your Sandbox